TERMS & CONDITIONS
Welcome to BLACK VELERA.
These Terms & Conditions govern your use of the BLACK VELERA website and your purchase of our products. By accessing our website or placing an order, you agree to comply with these terms.
Please read them carefully before using our website or placing an order.
- ABOUT BLACK VELERA
BLACK VELERA is a luxury streetwear brand offering fashion pieces and accessories through its online store.
Our website is intended for customers purchasing products for personal use and not for unauthorized resale or commercial purposes.
- USE OF THE WEBSITE
You agree to use the BLACK VELERA website only for lawful purposes and in accordance with these Terms & Conditions.
You must not misuse the website, attempt to gain unauthorized access, interfere with its operation, or use its content for fraudulent or unlawful purposes.
We reserve the right to restrict or suspend access to the website when necessary to protect our customers, our brand, or our services.
- PRODUCTS
We make every effort to present our products, images, colors, sizes and descriptions as accurately as possible.
However, slight differences may occur between the colors displayed on your screen and the actual product.
All products are subject to availability.
Because BLACK VELERA may release limited collections and limited drops, products may become unavailable without notice.
- PRICES
All product prices are displayed on the website in the applicable currency.
BLACK VELERA reserves the right to change product prices, offers or promotions at any time.
The price applicable to your order is the price displayed at the time your order is confirmed.
Any applicable delivery fees will be displayed before you complete your order.
- ORDERS
When you place an order through our website, you are making a request to purchase the selected products.
An order is considered confirmed once BLACK VELERA has accepted and confirmed the order.
We reserve the right to refuse or cancel an order in certain situations, including incorrect customer information, product availability issues, suspected fraudulent activity, or other circumstances affecting the proper processing of the order.
If an order is cancelled after payment has been made, any applicable refund will be processed according to our Refund and Returns Policy.
- CUSTOMER INFORMATION
When placing an order, you are responsible for providing accurate and complete information, including your full name, phone number, email address and delivery address.
BLACK VELERA cannot be held responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
Please review your information carefully before confirming your order.
- PAYMENT
Available payment methods will be displayed during the checkout process.
For Cash on Delivery orders, the customer agrees to pay the full amount due when receiving the order.
By placing an order, you confirm that the information provided during the purchase process is accurate.
- SHIPPING
Orders are prepared and shipped according to our Shipping Policy.
Delivery times may vary depending on the destination, delivery conditions, public holidays, order volume and other circumstances beyond our control.
For complete information about delivery, please refer to our Shipping Policy.
- RETURNS & EXCHANGES
Returns and exchanges are handled according to our Returns & Exchanges Policy.
Please review this policy before placing an order.
Certain products, including final sale items or products specifically marked as non-exchangeable, may not be eligible for exchange.
- LIMITED DROPS
Some BLACK VELERA collections may be released in limited quantities.
When a product is sold out, BLACK VELERA does not guarantee that it will be restocked.
Limited quantities and exclusive releases are part of the BLACK VELERA experience.
- INTELLECTUAL PROPERTY
All content available on the BLACK VELERA website, including the BLACK VELERA name, logo, photographs, graphics, designs, text, videos, product images and visual identity, belongs to BLACK VELERA or is used with the appropriate authorization.
This content may not be copied, reproduced, modified, distributed or used for commercial purposes without prior written permission from BLACK VELERA.
- USER ACCOUNTS
If you create an account on our website, you are responsible for keeping your login information confidential.
You are also responsible for the accuracy of the information associated with your account.
If you believe that your account has been accessed without your authorization, please contact BLACK VELERA as soon as possible.
- WEBSITE CONTENT
We make reasonable efforts to keep the information on our website accurate and up to date.
However, BLACK VELERA does not guarantee that all website content will always be complete, accurate, current or free from technical errors.
Product availability, descriptions, prices and website content may be updated or changed when necessary.
- THIRD-PARTY SERVICES
Our website may use third-party services such as payment providers, delivery companies, hosting services or other technical providers.
These services may have their own terms and conditions and privacy policies.
BLACK VELERA is not responsible for the independent policies or services of third parties.
- PRIVACY
Your personal information is handled according to our Privacy Policy.
By placing an order, you acknowledge that certain information is required to process your purchase and arrange delivery.
- CHANGES TO THESE TERMS
BLACK VELERA may update these Terms & Conditions from time to time to reflect changes to our website, services, products or legal requirements.
The updated version will be published on this page with the relevant update date.
Your continued use of the website after changes are published means that you accept the updated Terms & Conditions.
- GOVERNING LAW
These Terms & Conditions are intended to apply to purchases made through the BLACK VELERA website in Algeria.
They are subject to the applicable laws and regulations of Algeria.
Nothing in these Terms & Conditions is intended to limit any mandatory rights that may apply to customers under applicable law.
- CONTACT US
If you have any questions regarding these Terms & Conditions, your order or our services, please contact the BLACK VELERA customer service team.
BLACK VELERA
A New Language of Luxury Streetwear.